Whatever’s not working, there’s a fix
Six things we do. Each one exists because a client could not get on with their day until it was sorted.
Stop chasing numbers across spreadsheets
Priority ERP
One system to run your whole business. From sales orders and stock levels, purchasing to finance, production and reporting. We implement it, train your team, update it as it develops, and support you long after go-live. You can stop chasing information and start using it.
What that looks like in practice
- Implementation - scoped around how you already work, not around the software’s preferences
- Data migration - from whatever you’re on now, including the spreadsheets
- Training - for the people who will use it daily, in their language
- Development - forms, triggers, reports and interfaces built to fit
- Support after go-live - the part most partners treat as an afterthought
One connected system
Get problems fixed by people who know you
IT support & help desk
Day-to-day tech support from people who already know your setup. No call centres, no tickets disappearing into the void.
- A named team who have seen your network before
- Help desk with published hours and a response time we hold ourselves to
- Monitoring, patching and the housekeeping nobody wants to own
- Hardware, networks and the bits behind the wall
The month-end pack has stopped running since this morning. Board meeting is at two.
Thanks, I’ve got this. I can see last night’s update on your server - looking now.
Fixed and tested. The report was pointing at the old layout after the update. Run it again and you’ll have this month’s figures.
FixedStop paying for licences nobody uses
Microsoft 365
Licensing, SharePoint, Azure, and ongoing support. Handled properly, so your team can just get on with their work - and so you aren’t paying for seats nobody uses.
- Licence reviews, because most organisations are over-licensed and under-configured
- SharePoint and Teams set up so people can find things
- Azure, identity and conditional access
- Tenant migrations and consolidations
Stop retyping data between systems
Integrations
Got systems that don’t talk to each other? We connect them. From Kardex and TrackWise to your website and beyond.
If a person is currently the integration, that person is also the bottleneck and the source of every typo. Data should move once and arrive right.
- Automated storage and retrieval - Kardex and similar
- Quality and compliance systems - TrackWise
- E-commerce, couriers and shipping rates
- REST and OData interfaces to anything with an API
Priority ERP
Get answers without waiting on IT
True insight with FLEX BI
Your data should tell you something useful. We help you build dashboards and reports your team can actually use, without needing IT every time someone has a question.
Move off the old system without losing your history
Data migration
Choosing a new system is the easy part. Moving years of customers, parts, prices and open orders into it, without dragging the mess along with them, is where projects stall.
We map what you have, tidy it before it moves, and reconcile it afterwards, so the numbers on day one match the numbers you left behind.
- Spreadsheets, old databases and legacy ERP systems
- Customers, suppliers, parts, prices and stock balances
- Open orders, and the history you actually need
- Trial runs you check and sign off before go-live, not after
Not sure which of these you need?
That is a normal place to start.
Describe the symptom and we will tell you what is causing it. Thirty minutes, no slide deck.